Shipping Policy Overview

Per United States Department of Transportation and United Nations regulations, our Lithium Ion Batteries are classified as Class 9 dangerous goods and come under UN3480 shipping and handling rules. As a result there are special shipping requirements and costs associated with our products. All LiFeBlue Battery shipments comply with 49 CFR and IATA Regulations.

Shipping Method

For most shipments, LiFeBlue Battery uses FedEx Ground and Home Delivery service. Dangerous goods ground shipments are limited to 70 pounds per package. Batteries in excess of 70 pounds must ship by LTL Freight. LiFeBlue Battery may use USPS or FedEx Ground for non-battery shipments.

Delivery Time

There are no guaranteed delivery times for dangerous goods shipments. Your order may be held up by the carrier for any reason.

Shipping Locations

We only ship to the 48 contiguous States. Shipments to Alaska, Hawaii or other US territory must be by Air Cargo or by using a freight forwarding service. These services are at additional costs to the buyer.

We are restricted from shipping batteries through USPS which excludes delivery to any APO and FPO or any post office box address.

Battery shipments may not be sent to any mail forwarding companies, such as The UPS Store, unless they are certified to handle dangerous goods shipments.

LTL Freight Shipments

The customer is required to unload the battery or pallet from the truck. We recommend that you have a loading dock or forklift available.

Any accessorial fees charged by the carrier, such as residential delivery, lift-gate delivery, inside delivery etc., that are not specified or requested when ordering will be the responsibility of the receiving customer. Please notify us when ordering if a lift gate or other service is required.

Expedited Shipments, Air Cargo

We do not offer expedited shipping service.

International Shipments

All international shipments must be shipped in Air Cargo Only aircraft and may have country or area restrictions. Please contact us for a quote.

Shipping Cost

Shipping cost is calculated during the check out process. To simplify the complicated dangerous goods fees, we charge a flat rate per box fee. If ordering 3 or more batteries, please contact us first for a reduced shipping cost.

Cancelation

Credit card processors will not longer refund the process fee. If you cancel an order after payment has been processed, the 2.9% fee will be deducted from your refund. If you cancel after the order has been shipped, all shipping related costs will be deducted from your refund.